How our service works

Signing up

You can sign up for our service online. The minimum signing up period is 10 days. Our online signing up form will provide you with the opportunity to provide us with information about yourself and your likes, dislikes and allergies. One of our Client Service Advisors will then contact you either by phone or e-mail to further discuss and clarify your details. This will allow us to design your personalised package for you.

Start up of service

Our service will normally begin within 2 working days of you signing up (within 5 working days if you choose to pay by cheque). We will design and deliver directly to your door, between 11 p.m. and 6 a.m. every day, 5 delicious and nutritionally balanced gourmet meals prepared by our highly qualified and experienced chefs. The meals comprising of breakfast, lunch, an afternoon snack, dinner and an evening snack will be delivered to you in a temperature controlled cool bag. The cool bag will also contain a 500ml bottle of water for you.

If the cool bag cannot be delivered directly to your doorstep because you live in a serviced apartment then the bag will be left with the night porter or concierge of the complex.

At the end of each day all you will need to do will be to return your empty cool bag to the place where the full bag had been left for you earlier that morning, and we will exchange that empty bag during the night with a full bag containing your next day's supply of gourmet meals, snacks and the bottle of water.

Daily menu and heating instructions

Besides the healthy gourmet meals and snacks your cool bag will also contain a copy of that day's menu which will not only give you details of the main ingredients of each meal and snack, but additionally will also provide you with guideline heating instructions.